Shipping Policy

Welcome to SeoulOasis.com (Seoul Oasis™)! We are dedicated to providing you with a seamless shopping and delivery experience. Please read our shipping policy to understand our process and ensure your satisfaction.

Domestic Shipping Policy

Shipment Processing Time

We aim to process all orders within 1-2 business days, excluding weekends and public holidays. If your order volume is high or there are unexpected delays, we will notify you promptly via email or phone.

Shipping Rates and Delivery Estimates

• We deliver to all locations across the UAE within 1-2 business days. Our goal is to get your order to you by the next business day whenever possible.

Shipment Confirmation and Order Tracking

As soon as your order ships, you will receive a confirmation email containing your tracking number. The tracking information will be activated within 24 hours.

Customs, Duties, and Taxes

SeoulOasis.com (Seoul Oasis™) is not responsible for any customs duties or taxes applied to your order. These fees are the responsibility of the customer.

Damages

If your order arrives damaged, please contact us immediately with your order number and details of the issue. We will arrange a refund or exchange as quickly as possible.

Email: CS@seouloasis.com
WhatsApp: +971 55 813 8385

International Shipping Policy

Currently, we do not ship outside the UAE. For inquiries about international shipping, please reach out to us via WhatsApp at +971 55 8138 385. We are happy to assist with any special requests or provide additional information.